Pensa No Evento - Problems receiving PIX. – Incident details

All systems operational

Problems receiving PIX.

Resolved
Operational
Started 3 months agoLasted less than a minute

Affected

Website

Major outage from 5:42 PM to 6:22 PM, Operational from 6:22 PM to 5:42 PM

Checkout

Major outage from 5:42 PM to 6:22 PM, Operational from 6:22 PM to 5:42 PM

Updates
  • Resolved
    Resolved

    Summary:
    Our operator reported an error in validating Pix receipts via QRCode for billing/copy and paste. To resolve the issue, we changed our payment gateway. All features are now operating normally.

    Details:

    • Identified:
      A problem in validating Pix receipts via QRCode was detected by our operator.

    • Actions taken:

      • Change of payment gateway to ensure continuity of services.

      • Verification and testing to ensure transactions are functioning correctly.

    • Current status:
      All features are operating normally. Payments via QRCode and Copy and Paste can now be made without any problems.